Hotels
Property-level analysis of hotels and the groups operating them: room product, rate positioning against the competitive set, occupancy and length of stay, conversion projects and brand fit. Reporting treats each property as a business with a plan attached. Written for operators, owners and guests who read a hotel closely.
Hotels and groups assessed on room product, rate positioning.
Fast check-in, a real desk, dependable WiFi, breakfast that fits an 8 a.m. start, and a receipt that survives an expense report — the business stay is decided by friction, not by thread count.
Hospitality runs among the highest quit rates of any US industry, and each frontline departure costs a property in recruiting, training, errors and the guest reviews written during the weeks the role is empty.
Pet policies vary more than almost any hotel amenity — fees, size limits, and floor assignments differ property by property, while service animals follow federal rules that override the pet program entirely.
Best available rate pricing re-prices a room continuously against demand — the discipline is not the algorithm but the guardrails: segment fences, rate floors that protect brand value and ceilings that leave nothing unsold at peak.
A hotel profile spans reservation history, stay preferences, payment tokens, and app location signals — valuable for the guest who knows what it does, uncomfortable for the guest who does not.
A franchised hotel pays not one fee but a stack — royalty, program and marketing contributions, reservation charges and recurring assessments — that commonly totals in the low double digits of rooms revenue before a single guest is served.