Housekeeping on request: what opt-out programs do to labor cost
Skipping the daily clean saves minutes per room — whether those minutes become money depends entirely on scheduling, and the guest-exposure risk is real.
Hospitality News
Daily reporting on brand launches, management changes, labor disputes.
RevPAR, ADR, GOPPAR: what each metric actually tells an operator
Each number answers a different operating question — and reading them without their partners hides more than it shows.
Service charges are not tips: what three federal rulebooks require of hotels
A mandatory resort, banquet or room service charge is wages under Labor Department rules, non-tip income under IRS reporting, and part of the advertised total price under the FTC fee rule that took effect in May 2025.
GOPPAR explained: the profit metric operators track when RevPAR isn't enough
Gross operating profit per available room isolates what management actually controls. Here is how it is calculated, how it diverges from RevPAR, and what recent data shows about the gap between the two.
USALI's 12th edition brings mandatory payroll and distribution reporting to hotels
The accounting standard's new payroll, distribution-channel and sustainability schedules became mandatory in January, changing what finance teams have to track and disclose.
Booking an accessible room: what federal law actually requires of hotels
A 2010 regulation reaches into booking engines and front-desk procedure, not just building codes. Here is what hotels must do for guests who need mobility, hearing or vision accommodations.